Data protection and security

Swiss hosting

Our application is run in a multi-certified Swiss data centre, which also acts as a data host. As one of the most modern of its kind in Switzerland, this data centre meets the highest security requirements.

We carefully back up user data and take a number of precautions to safeguard against data loss and unauthorised access. We regularly conduct security checks and constantly update our systems to meet the latest standards.

Encryption

We ensure secure data transfer on the Internet through encryption, operate our own email server and store data in encrypted form.

Access to our systems is regulated by clear and strict access controls. For us, a matter of course.

Data protection

PEAX strictly abides by Swiss and European data protection laws, data processing principles, the Swiss provisions on postal and telecommunications confidentiality and bank-client confidentiality.

We do not pass on any usage or user information or profile data.

We do not have access to the content of the PEAX digital postbox, as this is stored in encrypted form.

A legal expert regularly ensures organisational and technical implementation of the data protection provisions.

ID levels

The various PEAX ID levels serve to ensure clear and reliable identification. This protects us both in equal measure: we know that you are who you say you are and you know that only you can act on your behalf. Each level corresponds to the security requirements for the respective functions you wish to use in the PEAX portal.

Authentication

Two-factor authentication is available for all ID levels. Users identify themselves by means of a password and a one-time dynamic access code via the Authenticator app or SMS code.

Quality assurance

Compliance is key at PEAX. We regularly conduct quality checks to ensure the security and functionality of the PEAX portal at all times. Valuable user feedback also actively contributes to developing and optimising the portal.