Contact
Talk to us.
Questions, feedback, or ideas? Feel free to contact us by email or phone. We’ll usually get back to you on the same business day.
How can we help?
You'd like to learn more about peax.
In 30 minutes, we’ll show you how peax processes your documents—online, at your location, or in Lucerne. Schedule an appointment directly in the calendar.
You are a customer and need assistance.
Please email support@peax.ch with your email address and your peax ID. Instructions for logging in, mail forwarding, and approvals can be found in the Help Center.
You'd like to partner with peax.
Software providers, associations, media outlets: Please email info@peax.ch with the subject line “Partnership” or “Media.” We’ll get back to you.
Address
Peax AG
Landenbergstrasse 49
CH-6005 Lucerne
Contact
Phone: +41 54 15 96 1
Monday through Friday, 8 a.m. to 5 p.m.
Email: info@peax.ch
Frequently Asked Questions and Answers
Send an email to support@peax.ch with your email address and your peax ID. If the authenticator code isn't working, we'll reset two-factor authentication for you. You can then set it up again.
Send them to info@peax.ch—three typical documents will suffice: an invoice, a letter, a policy, or a receipt. Or you can bring them with you to the demo.
Yes, by appointment. Just give us a quick call or send us a message, and we'll set aside some time to show you peax in person in Lucerne.
Please contact support@peax.ch. We will respond to requests for information and deletion there. Your data is stored in Switzerland; details can be found in the Privacy Policy.